Medical Front Office Clerk

Job overview

The Medical Front Office Clerk role is onsite in Port Saint John, FL, with compensation not specified. The position supports PMG Parrish Medical Group and its patient-facing office operations. Serving as a point person for patients and visitors, the clerk coordinates appointments, verifies insurance and demographic details, manages communications and records, and handles check-in, checkout, and payments. These administrative functions help patients navigate their visits and support coordination with clinical staff.

What you'll do

• Greet patients and visitors
• answer calls, provide information, take messages, and schedule appointments
• coordinate, reschedule, or cancel appointments in the EMR
• direct complex clinical questions and urgent calls to appropriate staff
• verify and update demographic and insurance information
• document interactions and maintain EMR worklists
• handle concerns and escalate as needed
• support patient portal use, reminders, referrals, chart preparation, check-in and checkout
• collect payments and balance daily transactions and deposits.

What we're looking for

Skills & competencies

medical front office clerk

medical office

patient services

appointment scheduling

emr

insurance verification

port saint john fl

north brevard medical support

full-time

8:00 am–5:00 pm

high school diploma

patient check-in

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits start on day one and include health, dental, and vision insurance, a 403(b) retirement program, tuition reimbursement or educational assistance, EAP, flexible spending, accident, critical illness, and other applicable benefits, plus annual accrual of 104 personal leave bank hours.

Why this role

High school diploma or GED required. Zero to one year of customer service, call center, or medical office experience is preferred; no licenses or certifications are required. Schedule is 8:00 a.m.–5:00 p.m., 40 hours per week.

About the employer

North Brevard Medical Support is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.