Service Technician I

Job overview

The Service Technician I is an onsite role based in Waukee, IA. Compensation is not specified, and the role supports the service team at Securitas Technology. This role exists to provide post-installation service, maintenance, and troubleshooting for security systems at client sites. The technician is responsible for diagnosing and resolving system issues, performing preventative maintenance, and ensuring optimal system performance.

What you'll do

• Respond to trouble tickets to ensure application uptime and system performance
• Diagnose and resolve application issues
• Execute preventative maintenance tasks
• Perform routine configuration changes
• Document system modifications
• Produce technical documentation
• Perform pre-deployment testing
• Install software upgrades and major modifications.

What we're looking for

Skills & competencies

full-time

day shift

waukee ia

securitas technology

service technician

security

low voltage

onsite

travel required

401k match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, Life Insurance, 401K, Paid vacation, holiday, and sick time, Educational Assistance

Why this role

Company vehicle, laptop, and cell phone provided, 401K with 60% match, paid training.

About the employer

Securitas Technology is hiring for this role. Industry: Engineering Services. Sector: 54.