Customer Service Specialist

Job overview

The Customer Service Specialist role is an onsite position located in Port St. Joe, FL. Compensation is not specified for this role, which supports the Sherwin-Williams retail store operations. This role exists to ensure the success of the retail store by assisting wholesale and retail customers with product selection and recommendations. The specialist contributes to team goals by resolving customer concerns, maintaining store visual standards, and achieving sales targets.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

part-time

day shift

port st. joe fl

sherwin-williams

sales

customer service

retail

warehouse

onsite

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• Rewards, benefits, and flexibility to enhance health and well-being
• opportunities to learn, develop new skills, and grow contribution
• inclusive team and commitment to communities.

Why this role

Part-time role with potential for weekend work and physical lifting requirements.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.