Front Desk Guest Service Associate, Hampton Inn Calexico

Job overview

The Front Desk Guest Service Associate role is onsite in Calexico, CA. Compensation is $16.90–$17.50 per hour. The position supports guest service at the Hampton Inn Calexico. The associate provides courteous guest assistance, handles communications and messages, uses property management systems to post charges and collect payments, and helps resolve guest concerns. The role contributes to guest satisfaction and hotel revenue while following hotel procedures and standards.

What you'll do

• Provide efficient and courteous guest service
• follow hotel guidelines and procedures
• implement selling strategies
• communicate with guests and coworkers
• receive and relay mail, phone, and written messages
• use property management systems to post charges, compute bills, collect payments, and make changes
• assist with guest issues professionally.

What we're looking for

Skills & competencies

front desk

guest service associate

hotel guest services

guest satisfaction

property management systems

calexico ca

greens orchard llc

$16.90–$17.50/hour

part-time

hotel operations

guest communications

Work arrangement

• Weekend coverage required

Why this role

The posting requires standing for eight hours and notes that schedules vary and may include holidays, weekends, evenings, and extended hours.

About the employer

Greens Orchard LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.