Experienced Dealership Service Advisor

Job overview

The Experienced Dealership Service Advisor role is onsite in Mechanicsville, VA. Compensation is competitive and based on experience; no numeric amount is specified. Victory Nissan of Mechanicsville is part of Victory Automotive Group, which describes its focus as improving dealership services and customer experience.

What you'll do

• Schedule service appointments
• understand customer concerns and arrange diagnosis and repairs
• follow repair status and update customers
• obtain authorization for revised estimates
• recommend repairs and manage expectations
• ensure completed repairs receive quality control or road tests
• maintain knowledge of vehicle operations, warranties, campaigns, and service information
• complete required documentation and follow safety procedures.

What we're looking for

Skills & competencies

service advisor

automotive service

customer communication

repair scheduling

repair recommendations

service department

mechanicsville va

victory nissan

medical benefits

paid vacation

holidays

401(k) match

advancement opportunity

direct deposit

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical benefits
• paid vacation
• holidays
• 401(k) with company match
• direct deposit
• opportunity for advancement.

Why this role

The posting seeks dealer-level or large-facility experience and a valid, unrestricted driver’s license with a clean driving record.

About the employer

Victory Nissan of Mechanicsville is hiring for this role. Industry: New Car Dealers. Sector: 44.