Receptionist and Customer Service Associate

Job overview

The Receptionist and Customer Service Associate role is onsite in Garden City, NY. The posting lists an annual salary of $37,000–$54,800. Hampton Appliance is a family-owned appliance business that has operated since 1947. The associate handles customer communications and office support, processing service requests and records so customers receive helpful responses and the business’s service and inventory information stays organized.

What you'll do

• Answer telephone calls and take messages
• update customer records and orders
• record incoming inventory and update inventory records
• schedule and follow up on client service calls
• process extended-warranty contracts
• organize and file sales orders and invoices
• perform data entry.

What we're looking for

Skills & competencies

receptionist

customer service

office support

hampton appliance

garden city ny

$37k–$54.8k

full-time

telephone support

data entry

inventory records

microsoft excel

paid time off

health insurance

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health insurance, paid time off, employee discounts, company events, training and development, and a health savings account.

Why this role

The posting seeks strong telephone and customer-service skills, computer proficiency with Microsoft Excel, Word, and Google Drive, and the ability to work in a fast-paced office. Spanish-speaking ability is a plus.

About the employer

GENERAL BUILDING APPLIANCE CORP is hiring for this role. Industry: Appliance Repair and Maintenance. Sector: 81.