Customer Analytics Data Analyst

Job overview

The Customer Analytics Data Analyst role is remote; the listing location is Santa Clara, CA. Compensation is $60–$66.67 per hour. The analyst supports B2B customer insights and analytics projects, with an emphasis on strategy and customer operations analytics. The role turns data from disparate systems into reliable business insights and a consolidated source of truth. It supports executive reporting and decision-making through data mapping, quality checks, KPI analysis, and Tableau dashboards and reports.

What you'll do

• Analyze B2B customer data and uncover business insights
• use advanced SQL and Google Sheets or Excel
• develop Tableau dashboards
• consolidate and map data from disparate sources into a centralized repository
• document data mapping rules and transformations
• build reports in Tableau, Gainsight, Clarizen, and Salesforce
• collaborate with leadership on KPIs and reporting
• profile, validate, cleanse, and reconcile data
• explain trends and data concepts to nontechnical stakeholders
• support data consolidation and single-source-of-truth initiatives.

What we're looking for

Skills & competencies

data analyst

customer analytics

b2b insights

advanced sql

tableau

data consolidation

data mapping

kpi reporting

remote

santa clara ca

the fountain group

Work arrangement

• Weekend coverage required

Why this role

Fully remote role; requires a bachelor’s degree, 3+ years of relevant experience, advanced SQL, and Tableau dashboard development.

About the employer

The Fountain Group LLC is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.