Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Everett, WA. Pay is $40,000–$80,000 per year. The position supports Kathy Northrop’s State Farm agency by helping deliver customer experiences that reinforce agency growth. The representative responds to customer inquiries, maintains records, supports retention, and coordinates with agency colleagues. The role contributes to customer satisfaction by resolving issues and anticipating community members’ needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

customer service

customer inquiries

issue resolution

customer records

customer retention

everett wa

$40k–$80k/year

performance bonus

health insurance

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, health insurance, paid time off, advancement opportunities, and training and development.

Why this role

The posting lists performance-based bonuses, flexible scheduling, health insurance, paid time off, advancement opportunities, and training and development.

About the employer

Kathy Northrop - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.