Dispatcher / Customer Service Coordinator — Tuesday–Saturday, 12–8 p.m.

Job overview

The Dispatcher / Customer Service Coordinator role is onsite in Hillburn, NY, with a stated pay range of $20–$23 per hour. Gold Medal Service is an HVAC, plumbing, and electrical company that provides customer service through coordinated technician dispatch. The role schedules and dispatches service and plumbing technicians, optimizes routes, and responds to existing customers. It also keeps ticket and parts-order information accurate and coordinates appointments for parts installation.

What you'll do

• Schedule and dispatch HVAC service and plumbing technicians
• review and optimize routes
• answer incoming calls from existing customers
• enter ticket information accurately
• create dispatch numbers for parts orders
• follow up on parts and schedule installation appointments.

What we're looking for

Skills & competencies

dispatcher

customer service coordinator

full-time

tuesday–saturday

12–8 p.m.

hillburn ny

gold medal service

hvac

plumbing

route optimization

parts orders

$20–$23/hr

medical and dental insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and prescription coverage
• company-provided life insurance
• paid vacation and holidays
• 401(k) with employer match
• monthly bonus and incentive plans.

Why this role

The listed schedule is Tuesday through Saturday, 12–8 p.m.; weekend availability and evening work are required.

About the employer

Gold Medal Service is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.