Contact Center Representative
Compensation
$18.5 – $19.75 /yr
Employment type
Full-time
Work setting
On-site
Location
Winston-Salem, NC
Schedule
Day shift
Posted
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Job overview
The Contact Center Representative is a remote role based in Winston-Salem, NC, with MedQuest Associates LLC. The position offers a pay range of $18.50 - $19.75 per hour. This role supports the company's diagnostic imaging services by managing patient scheduling and registration. This role exists to serve as a Patient Experience Navigator, ensuring seamless access to care. By handling inbound and outbound calls, processing insurance information, and coordinating procedures, the representative contributes to improved patient outcomes and high-quality service delivery.
What you'll do
- Schedule procedures, register patients, process demographic and insurance information, handle inbound/outbound calls, coordinate with insurance verification, and maintain scheduling knowledge.
What we're looking for
- Skills & competencies
- full-timecontact centerwinston-salem ncmedquest associatesremotehealthcarepatient registrationcustomer serviceschedulingmedical terminology
- Work arrangement
- Weekend coverage required
Benefits & perks
- Not specified.
About the employer
MedQuest Associates LLC is hiring for this role. Industry: Telephone Answering Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telephone Answering Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 2b785d7b-23ef-4196-b5a0-2ba762157834