Front Desk Receptionist

Job overview

The Front Desk Receptionist role is onsite in Stanleytown, VA. Compensation is $14 to $15 per hour. The receptionist supports Bassett Physical Therapy’s patient-centered therapy services and front office operations. The role helps provide a seamless patient experience by welcoming patients and families, coordinating appointments and communications, processing payments, and supporting administrative workflows. Accurate intake and communication also help the clinic and billing team serve patients effectively.

What you'll do

• Greet patients, families, and visitors
• complete intake paperwork and data entry
• schedule appointments
• answer or redirect patient questions and phone calls
• receive and document payments
• respond to claims-processing questions and provide information to the billing team
• refer billing account problems to the Business Office Manager
• maintain daily reporting and request supplies as needed.

What we're looking for

Skills & competencies

front desk receptionist

patient services

medical office

appointment scheduling

patient intake

payment processing

claims support

customer service

stanleytown va

bassett physical therapy

$14-$15/hr

monday-friday

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• company-paid term life insurance
• optional disability and supplemental insurance
• 401(k)
• paid holidays, vacation, and sick time.

About the employer

Bassett Physical Therapy is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.