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Dual Slot Floor Person/Lead

Diamond Jo Casino Dubuque · Dubuque, IA · Slot Floor

Employment type

Full-time

Work setting

On-site

Location

Dubuque, IA

Schedule

Day shift

Posted

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Job overview

The Dual Slot Floor Person/Lead is an onsite role based in Dubuque, IA. Compensation is not specified in the posting, and this role is responsible for providing exceptional guest service on the slot floor. This role exists to assist guests with questions, verify and pay jackpot winnings, and maintain the safety and cleanliness of assigned areas. It contributes to the company's mission of being a premier casino entertainment company.

What you'll do

  • Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
  • Complete written department forms to document cash transactions, jackpot payouts, etc.
  • Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
  • Operate hand-held radio.
  • Conduct slot floor activities to ensure protection of company property and funds.

What we're looking for

Skills & competencies
full-time
day shift
dubuque ia
slot floor person
casino
guest service
gaming
onsite
no degree required
Work arrangement
  • Weekend coverage required

Why this role

Must be at least 21 years of age.

About the employer

Diamond Jo Casino Dubuque is hiring for this role. Industry: Casinos (except Casino Hotels). Sector: 71.

Additional details

Industry sector
71
Industry
Casinos (except Casino Hotels)
Occupation code
39-3012.00
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