Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Santa Fe Springs, CA, and pays $22–$24 per hour. The position supports the Los Angeles District Office’s Baldor-Reliance and ABB motor solutions and its customer relationships. The representative handles customer inquiries and orders, resolves account and billing issues, and coordinates with outside sales and technical support. The role helps customers receive the right products on time and supports the office’s focus on customer satisfaction.

What you'll do

• Answer phone calls and emails
• provide product information
• process orders and provide tracking information
• assist with returns and exchanges
• help ensure customers receive correct products on time
• research and resolve billing, account, and dispute issues
• work with outside sales and technical support.

What we're looking for

Skills & competencies

customer service representative

customer support

order processing

product information

returns and exchanges

billing inquiries

santa fe springs ca

g3 virtus solutions

$22–$24/hr

health insurance

dental insurance

life insurance

401(k)

paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• Company-paid health and dental insurance
• life and disability insurance
• 401(k) with 3% company contribution
• paid vacation
• career growth opportunities.

About the employer

G3 Virtus Solutions Inc. is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.