Collection Agent

Job overview

The Collection Agent role is in-office in Woodland Hills, CA, with a stated schedule of 8:00 a.m.–5:00 p.m., Monday through Friday. Compensation is not specified; the posting describes competitive hourly salary and monthly bonus opportunities. Mandarich Law Group is hiring collectors for its office as its company inventory has grown. The agent contacts consumers and attorney offices about delinquent or charged-off accounts, negotiates account resolutions, and calculates settlements within client and management guidelines. Managing an open account queue and call volume supports monthly collection goals.

What you'll do

• Handle inbound calls and contact consumers and attorney offices to negotiate delinquent or charged-off accounts
• calculate acceptable settlement amounts under client and management guidelines
• manage an open account queue and work toward monthly collection goals.

What we're looking for

Skills & competencies

collection agent

woodland hills ca

mandarich law group

in-office

monday–friday

8:00 a.m.–5:00 p.m.

account collections

inbound calls

settlement negotiation

monthly bonus opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with company match
• long- and short-term disability insurance
• company-paid life insurance
• PTO
• paid holidays
• paid parental leave
• employee referral program.

Why this role

The posting notes significant monthly bonus opportunities and an available Monday–Friday, 8:00 a.m.–5:00 p.m. shift.

About the employer

Mandarich Law Group, LLP is hiring for this role. Industry: Offices of Lawyers. Sector: 54.