Security Officer, Hospital Customer Service

Job overview

The Security Officer, Hospital Customer Service role is onsite in Cleveland, OH, and pays $17 per hour. The officer supports a healthcare location by helping safeguard patients, visitors, staff, and property for Allied Universal. The role combines visible patrols, access assistance, customer service, and incident response. Professional communication and accurate reporting help maintain a welcoming environment and support site-specific security procedures.

What you'll do

• Provide customer service while carrying out security procedures, site policies, and emergency response activities
• respond professionally to incidents, medical emergencies, disturbances, and critical situations
• conduct regular and random patrols of hospital buildings, parking areas, entrances, and surrounding property
• assist with access control and visitor directions
• document incidents, observations, and patrol activities accurately.

What we're looking for

Skills & competencies

security officer

hospital security

unarmed patrol

customer service

access control

incident response

healthcare

cleveland oh

allied universal

$17/hr

overnight shifts

weekend schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement savings plan
• medical, dental, vision, basic life and AD&D, and disability insurance
• paid training
• career growth opportunities
• discounts through the Perks Program.

Why this role

Full-time position with a schedule including Monday and Tuesday 10 p.m.–6 a.m., Friday 2 p.m.–10 p.m., and Saturday and Sunday 10 p.m.–6 a.m. Requires meeting hospital vaccination requirements, ability to restrain individuals in a hospital setting, and a high school diploma or equivalent; CPR certification and customer service experience are preferred.

About the employer

Allied Universal is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.