Senior IT Support Engineer
Compensation
$80k – $120k /yr
Employment type
Full-time
Work setting
On-site
Location
New York, NY
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Senior IT Support Engineer role is onsite in the New York metropolitan area, with an annual salary range of $80,000–$120,000 plus a quarterly bonus. The role provides high-touch technical support to end users, including executive-level users, at Halcyon Financial Technology. The engineer resolves complex Microsoft 365, identity, access, collaboration, and endpoint issues, and leads incident response and root-cause analysis. The role also manages tenant configurations and security controls and uses AI-driven tools to improve troubleshooting and operational efficiency.
What you'll do
- Provide advanced Microsoft 365 support
- diagnose identity, access, collaboration, and endpoint issues
- lead incident response and root-cause analysis
- administer tenant configurations, accounts, licenses, and security policies
- manage Entra ID controls and Intune endpoint configurations
- monitor service health and audit logs
- maintain compliance features
- integrate third-party tools.
What we're looking for
- Skills & competencies
- senior it support engineernew york metropolitan areahalcyon financial technologymicrosoft 365exchange onlinesharepointteamsonedriveintuneexecutive supporton-call rotation$80k–$120k per year
- Work arrangement
- Weekend coverage required
Benefits & perks
- Quarterly bonus
- medical and dental coverage
- health savings account
- dependent day care FSA
- commuter reimbursement
- four weeks of paid time off
- ten paid holidays.
About the employer
Halcyon Financial Technology is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 2ad4225b-1f71-4675-9ef0-76caed2a3462