Front Desk Guest Service Agent
Employment type
Full-time
Work setting
On-site
Location
Houston, TX
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Front Desk Guest Service Agent role is onsite in Houston, TX; compensation is not specified. The position welcomes hotel guests, completes check-in, explains amenities, and responds to requests and complaints. The agent promotes hotel services and facilities, resolves guest concerns, and provides timely, friendly service. The role supports guest satisfaction and hotel revenue opportunities while requiring flexibility across morning, afternoon, mid, weekend, and holiday shifts.
What you'll do
- Welcome guests
- complete check-in and explain hotel amenities and offers
- promote hotel services and facilities
- respond to guest inquiries and requests
- resolve complaints and provide solutions.
What we're looking for
- Skills & competencies
- front deskguest servicehotelcheck-inguest relationscustomer servicehouston txcrescent hotels & resorts
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision insurance
- matching 401(k)
- free life insurance
- paid time off
- holiday pay
- free lunch
- hotel discount program
- monetary incentive programs.
About the employer
Crescent Hotels & Resorts LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
You'll be redirected to the employer's application page.
Listing ID: 2accc431-fa83-4808-b9ba-b47f5b95dbdc