Business Development Manager – Dealership BDC Internet Sales & Marketing

Job overview

The Business Development Manager – Dealership BDC Internet Sales & Marketing role is onsite in Suffolk, VA. Compensation is not specified. The position supports Duke Chevrolet GMC’s Internet Sales/BDC department and dealership marketing efforts. The manager oversees internet leads and customer follow-up while coordinating with sales management to increase appointments, showroom traffic, customer engagement, and vehicle sales. The role also manages digital marketing activities and uses performance data to improve lead conversion, customer retention, and dealership awareness.

What you'll do

• Manage daily Internet Sales/BDC operations
• ensure timely and consistent responses to internet leads
• develop phone, email, and text follow-up processes
• monitor CRM activity
• coach and train team members
• track department KPIs and lead-provider performance
• coordinate customer handoffs with sales staff
• develop email campaigns and website promotions
• manage social media content and posting
• monitor engagement and online reviews
• track campaign performance
• support customer retention and referral campaigns
• maintain monthly reports.

What we're looking for

Skills & competencies

business development manager

duke chevrolet gmc

suffolk va

full-time

dealership bdc

internet sales

crm management

digital marketing

social media

email marketing

lead management

team coaching

automotive sales

Work arrangement

• Weekend coverage required

Why this role

Leadership role combining BDC sales management, CRM oversight, social media, email marketing, website content, and digital performance tracking. VinSolutions, Facebook, Instagram, Google Analytics, SEO, and paid search experience are noted as pluses.

About the employer

Duke Chevrolet GMC is hiring for this role. Industry: New Car Dealers. Sector: 44.