Market Manager

Job overview

The Market Manager role is based in Louisville, KY, with travel to assigned stores for approximately 50% of the workweek and the remaining time in the home store. Compensation is not specified. Lori’s Gifts operates gift shops serving more than 300 hospitals nationwide and describes its work as providing products and services that nurture, inspire, and comfort. The manager leads sales and staffing across a home store and area stores, developing teams and maintaining store operations, merchandising, and customer service standards across the market.

What you'll do

• Lead sales and performance goals for the home store and assigned stores
• travel between stores
• manage staffing, onboarding, and training
• provide performance feedback
• maintain merchandise inventory and merchandising standards
• handle staff scheduling and shift coverage
• address escalated customer service issues
• complete daily operational procedures and ensure stores follow company procedures.

What we're looking for

Skills & competencies

market manager

retail leadership

multi-unit management

gift shops

sales goals

staff training

louisville ky

lori’s gifts

50% travel

store operations

customer service

hospital retail

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance and prescription benefits
• legal plan
• commuter benefits
• paid time off
• employee discounts.

Why this role

Multi-unit retail leadership role requiring approximately 50% area travel.

About the employer

LORIS GIFTS INC is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.