Client Service Representative — Fundraising

Job overview

The Client Service Representative role is onsite in Virginia Beach, VA, and compensation is not specified. GEM partners with charitable organizations to support their programs and fundraising efforts. The representative serves as a contact for fundraising and marketing communications inquiries, supports donor service and communications, and maintains donor records. The role helps the fundraising team process information, meet deadlines, and coordinate promotional events.

What you'll do

• Respond to internal and external fundraising inquiries
• acknowledge and thank donors
• collaborate on donor communications
• support fundraising and promotional event planning and logistics
• maintain the donor database and provide internal data-entry support
• assist with data input, amendments, reports, and queries
• stay informed about fundraising initiatives
• contribute ideas to improve fundraising efforts.

What we're looking for

Skills & competencies

client service representative

fundraising

donor relations

donor database

customer service

donor communications

event support

data entry

virginia beach va

gem

Work arrangement

• Weekend coverage required

Why this role

Prior experience is a plus but is not mandatory; the role supports fundraising and marketing and communications teams.

About the employer

GEM is hiring for this role. Industry: Civic and Social Organizations. Sector: 81.