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Bilingual Customer Service Representative

Florida One Insurance · Miami, FL · Customer Service Department

Compensation

$43k – $92k /yr

Employment type

Full-time

Work setting

On-site

Location

Miami, FL

Schedule

Day shift

Posted

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Job overview

Compensation is $42,600–$92,000 per year. The Bilingual Customer Service Representative is an onsite role based in Miami, FL. in the posting, and this position supports the insurance agency's customer service department. This role exists to provide exceptional support to clients by managing inquiries, processing policy changes, and handling claims in both English and Spanish. The representative acts as a trusted point of contact, ensuring clients feel informed and valued throughout their insurance journey.

What you'll do

  • Handle emails and voicemails, assist clients with policy inquiries, process changes, manage claims, and collaborate with agents to provide exceptional service.

What we're looking for

Skills & competencies
full-time
day shift
miami fl
bilingual
customer service
insurance
onsite
no degree required
entry level
professional
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, Dental, Vision, Life Insurance, Paid Time Off

Why this role

Bilingual proficiency required; fast-paced insurance environment.

About the employer

Florida One Insurance is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.

Additional details

Industry sector
52
Industry
All Other Insurance Related Activities
Occupation code
43-4051.00
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