Retail Sales Representative — Wireless

Job overview

The Retail Sales Representative — Wireless role is onsite in West Springfield, MA, with base pay of $15–$17.50 per hour; the posting also describes average hourly compensation including commission of $15–$30. TCC Wireless LLC supports customers with wireless devices, plans, and services. This role helps customers identify wireless solutions, supports device setup and troubleshooting, and contributes to store sales and customer loyalty through product demonstrations, upgrades, activations, and accessories.

What you'll do

• Welcome customers and identify their wireless needs
• demonstrate devices, plans, and accessories
• promote upgrades, activations, and accessories
• help customers set up devices and troubleshoot issues
• stay informed about products, promotions, and industry trends
• provide customer service
• maintain store presentation and support inventory
• follow secure transaction policies
• attend training and collaborate with the team.

What we're looking for

Skills & competencies

retail sales representative

wireless technology

customer service

sales

devices and plans

commission

west springfield ma

tcc wireless

medical insurance

dental insurance

vision insurance

401(k) match

career advancement

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life insurance, and 401(k) with match for full-time employees
• supplemental insurance, career advancement, and ongoing training.

Why this role

Individual commissions are paid twice monthly; uncapped commission potential is described.

About the employer

TCC Wireless LLC is hiring for this role. Industry: Wireless Telecommunications Carriers (except Satellite). Sector: 51.