Front Desk Attendant

Job overview

The Front Desk Attendant role is onsite in Oxford, AL. Compensation is $12 per hour. Shivaay Group LLC’s hospitality team relies on front desk staff as the first and last point of contact for hotel guests. The attendant supports guest stays by handling check-in and check-out, reservations, calls, messages, and billing or reservation concerns. The role also helps maintain an organized work area and responds to guest issues in a timely, professional manner.

What you'll do

• Assist guests with requests
• learn the front desk operating system
• check guests in and out
• answer phones
• make reservations and relay messages
• assist with billing and reservation concerns
• keep the work area organized
• greet guests
• clean common areas and rooms when necessary
• stock food and beverage items as needed
• share information about local attractions and hotel facilities
• resolve guest issues
• conduct property walks as needed.

What we're looking for

Skills & competencies

front desk attendant

oxford al

shivaay hospitality

guest services

hotel check-in

reservations

phone etiquette

billing support

flexible schedule

weekends and holidays

paid time off

employee discounts

medical insurance

free uniforms

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, flexible schedule, free uniforms, advancement opportunities, paid time off, training and development, and medical insurance.

Why this role

Schedule may include morning, evening, or night shifts, weekends, and holidays; hours vary with business demand; hotel customer service experience is preferred but not required.

About the employer

SHIVAAY HOSPITALITY LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.