Family Coach – Permanent Supportive Housing

Job overview

The Family Coach works onsite in Chicago, IL, at the Calumet Center. The posting lists an average starting salary range of $44,000–$49,500 annually, based on skills and experience. Metropolitan Family Services works to empower families to learn, earn, heal, and thrive, with community at the center of its services. The coach partners with families to set and pursue goals, coordinate services, and address housing-related needs. The role supports family stability, economic independence, academic achievement, and quality of life through coaching, referrals, and community-based services.

What you'll do

• Work collaboratively with families on goal setting
• identify and build on family strengths
• use trauma-informed practices
• complete intakes and assessments
• monitor goals, activities, and referrals
• follow up on progress
• coordinate regional events and services
• address housing issues and site requirements
• provide support services
• record progress in HMIS and case files
• respond to emergencies and crises
• meet program and reporting requirements.

What we're looking for

Skills & competencies

family coach

chicago il

metropolitan family services

permanent supportive housing

family services

case management

trauma-informed practice

housing support

community-based services

hmis

$44k–$49.5k/year

travel between sites

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• employer HSA contributions
• Teladoc general medicine and behavioral health services
• 401(k) with 4% employer match, vested at 100% on the first day of eligibility.

Why this role

The role requires a high school diploma or equivalent, two or more years of case management experience, a personally owned vehicle, and travel between sites. A bachelor’s degree and bilingual ability are preferred.

About the employer

Metropolitan Family Services is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.