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Customer Relations Associate

United Radio Services · East Syracuse, NY · Customer Relations

Compensation

$17 – $20 /hr

Employment type

Full-time

Work setting

On-site

Location

East Syracuse, NY

Schedule

Day shift

Posted

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Job overview

The Customer Relations Associate role is onsite in East Syracuse, NY. Pay is $17–$20 per hour. This entry-level role supports United Radio’s internal and external customers by providing professional assistance and connecting customers with technical departments.

What you'll do

  • Answer customer inquiries through available channels, process orders, use customer service skills to resolve basic inquiries, and act as a liaison between technical departments and customers.
  • Maintain accurate, organized work and use phone system software to monitor coverage and personnel availability.

What we're looking for

Skills & competencies
customer relations associate
entry-level
east syracuse ny
united radio services
$17–$20/hour
customer service
order processing
customer inquiries
call center experience preferred
microsoft office
phone systems
Work arrangement
  • Weekend coverage required

Why this role

The posting describes the role as entry-level and requires a high school diploma or GED and at least one year of customer service experience; call center experience is preferred.

About the employer

United Radio Services is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.

Additional details

Industry sector
81
Industry
Electronic and Precision Equipment Repair and Maintenance
Occupation code
43-4051.00
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