Personal Lines Account Manager

Job overview

The Personal Lines Account Manager role is hybrid, with an onsite option, in Cedar Rapids, IA. The posting lists pay of $60,000 to $75,000+ per year. The position supports a locally owned independent insurance agency’s personal-lines book, with some commercial-lines support. The role maintains client relationships and account retention through service, coverage reviews, policy changes, and quotes. It also supports inbound sales opportunities and claims advocacy as needed while maintaining accurate records and meeting agency service standards.

What you'll do

• Build relationships with clients, carriers, and internal colleagues
• process service requests and policy changes
• identify additional coverage opportunities
• conduct annual insurance reviews
• quote, review, and sell policies
• explain coverage and provide risk-management insight
• support inbound sales and claims advocacy as needed
• maintain accurate documentation and service standards.

What we're looking for

Skills & competencies

personal lines account manager

insurance

client service

policy changes

coverage reviews

account retention

hybrid

cedar rapids ia

ksi

pay $60k–$75k+

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, paid holidays, 401(k) with company match, company-paid short- and long-term disability and life insurance, health insurance, and professional development opportunities.

Why this role

An active Iowa Property and Casualty insurance license is required. The posting describes a Monday–Friday schedule and primarily personal-lines work with select commercial-lines accounts.

About the employer

KSI is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.