Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Manassas, VA, with compensation of $50,000–$70,000 per year. Carlos Clovek’s agency emphasizes community relationships and supporting local events and animal rescue programs. This role supports the agency’s growth by resolving customer inquiries, providing policy information, assisting with policy updates and claims, and maintaining accurate interaction records. The representative helps deliver attentive customer experiences and coordinates with agency colleagues to anticipate community members’ needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance agency

manassas va

carlos clovek state farm agent

policy information

policy changes

claims processing

customer inquiries

full-time

$50k–$70k per year

spanish preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus, opportunity for advancement, paid time off, training and development, performance-based bonus, competitive salary, and flexible schedule.

Why this role

Hiring bonus, paid time off, training and development, advancement opportunities, performance-based bonus, and flexible schedule.

About the employer

Carlos Clovek - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.