Collection Agent

Job overview

The Collection Agent role is in-office in Lake Mary, FL, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m.; compensation is not specified. Mandarich Law Group is a creditor-rights law firm with offices in multiple states. The agent contacts consumers and attorney offices about delinquent or charged-off accounts, negotiates settlements within client guidelines, and manages an account queue to meet monthly collection goals. The work supports the firm’s collection services for its clients.

What you'll do

• Handle inbound calls and contact consumers and attorney offices to negotiate delinquent or charged-off accounts
• calculate acceptable settlement amounts under client and management guidelines
• and manage an open account queue to meet monthly collection goals.

What we're looking for

Skills & competencies

collection agent

lake mary fl

mandarich law group

creditor rights

account collections

inbound calls

settlement negotiation

account queue

monday–friday

8:00 am–5:00 pm

immediate bonus opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with company match
• long- and short-term disability insurance
• company-paid life insurance
• paid time off
• paid holidays
• paid parental leave
• and employee referral program.

Why this role

The posting advertises an immediate bonus opportunity and reduced goals during the first four months. The Lake Mary shift is in-office, Monday through Friday, 8:00 a.m.–5:00 p.m.

About the employer

Mandarich Law Group, LLP is hiring for this role. Industry: Offices of Lawyers. Sector: 54.