Branch Operations Manager, Brea

Job overview

The Branch Operations Manager role is onsite in Brea, CA, with the posting listing a pay range of $70,305–$74,000. The role supports Banc of California’s branch operations and customer service. The manager oversees day-to-day branch operations and helps achieve service, growth, audit, and operational goals. Through staff leadership, customer issue resolution, risk management, and compliance oversight, the role supports reliable branch performance and customer relationships.

What you'll do

• Ensure high-quality customer service and brand standards
• resolve customer inquiries and complaints
• monitor staff performance and coach
• approve transactions and escalate when needed
• participate in branch opening and closing and security inspections
• conduct staff meetings
• review reports
• assist with deposit growth and audit goals
• identify and mitigate operational risk
• monitor expenses
• participate in hiring
• deliver performance evaluations and corrective actions
• manage, coach, and train employees.

What we're looking for

Skills & competencies

branch operations manager

branch leadership

banking operations

customer service

staff coaching

operational risk

compliance

audit readiness

brea ca

banc of california

listed pay range $70,305–$74,000

high school diploma

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match and immediate vesting
• medical, dental, vision, AD&D, supplemental life, long-term disability, HSA and FSA
• family support and paid parental leave
• paid vacation, holidays, and volunteer time off
• tuition reimbursement, mentorship, leadership development, and LinkedIn Learning.

Why this role

Leads branch risk management, compliance controls, loss prevention, and staff development.

About the employer

Banc of California is hiring for this role. Industry: Commercial Banking. Sector: 52.