Customer Support Representative – E-Services

Job overview

The Customer Support Representative – E-Services role is onsite in Elizabethtown, KY. Pay is $14 per hour. The representative supports Sun Tan City and other Glow Brands locations by handling customer and salon interactions, social media inquiries, and administrative tasks. The role helps resolve customer needs and maintain timely, accurate service across channels. Representatives build client relationships, make product and service recommendations, document each interaction, and support the call-center team’s service and sales requirements.

What you'll do

• Handle incoming customer and salon interactions
• provide professional customer service
• build client relationships and understand needs
• recommend products and services
• meet minimum sales requirements
• respond to social media inquiries within department timelines
• complete administrative duties accurately
• create a ticket for every interaction
• maintain a clean work area and follow company policies.

What we're looking for

Skills & competencies

customer support representative

e-services

elizabethtown ky

glow brands

part-time

$14/hour

call center

customer service

social media inquiries

product recommendations

on-the-job training

flexible scheduling

bonuses

free tanning and product discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonuses
• free tanning and product discounts
• daily pay option
• friend and family deals
• free beverages and Wednesday lunch
• relaxed dress code
• anniversary awards
• on-the-job training
• advancement opportunities
• contests and incentives
• outside retailer discounts.

Why this role

No experience is needed and on-the-job training is provided; flexible scheduling is stated; part-time role in a fast-paced call-center environment.

About the employer

Glow Brands Corporate is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.