Customer Service Representative

Job overview

The Customer Service Representative role is onsite in La Grange Park, IL, with work hours of 7 a.m. to 4 p.m., Monday through Friday. Compensation is not specified. One Way Safety’s posting identifies the role as supporting sales representatives in the safety product industry. The representative supports customers and sales operations by processing orders, following shipments through delivery, resolving customer issues, and coordinating with vendors. The work helps maintain customer relationships and supports accurate, timely sales fulfillment.

What you'll do

• Maintain knowledge of products and services
• answer customer calls
• process sales orders, purchase-order requests, returns, and internet sales
• follow up on orders and confirm products are ordered, shipped, and delivered
• resolve customer problems
• research non-stock products with vendors
• contact customers about orders
• provide administrative or accounting support as needed
• and assist branch managers with unusual inventory transactions.

What we're looking for

Skills & competencies

customer service representative

full-time

la grange park il

one way safety

safety products

customer calls

sales orders

order follow-up

internet sales

vendor research

customer problem resolution

7 a.m.–4 p.m.

monday–friday

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Holiday pay, 401(k), dental insurance, health insurance, paid time off, and vision insurance.

Why this role

The posting lists holiday pay, 401(k), dental, health, and vision insurance, and paid time off. It requests 3–5 years of office experience; an associate or bachelor’s degree is preferred.

About the employer

One Way Safety is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.