Director Customer Service
Employment type
Full-time
Work setting
On-site
Location
Chicago, IL
Schedule
Day shift
Posted
Travel
Required
You'll be redirected to the employer's application page.
Job overview
The Director Customer Service is an onsite role located in Chicago, IL, with compensation not specified. This position supports the operations team at MRINetwork Jobs. This role exists to provide professional and ethical leadership on all issues relating to customer interactions, managing customer service initiatives, and ensuring superior service that maximizes satisfaction. The director contributes to the company's goals by ensuring all activities are tracked in the CRM system and promoting the company in the marketplace.
What you'll do
- Accountable for providing professional and ethical leadership on all issues relating to customer interactions
- Managing and providing expertise and direction regarding Customer Service issues and initiatives
- Providing superior customer service that maximizes customer satisfaction and promotes the Company in the marketplace
- Ensuring that Customer Service activities are duly recorded and tracked in CRM system as required.
What we're looking for
- Skills & competencies
- full-timeday shiftchicago ilmrinetworkdirectorcustomer serviceleadershipcrmoperationstravel requiredweekend required
- Work arrangement
- Weekend coverage required
Why this role
25-30% travel required.
About the employer
MRINetwork Jobs is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-3012.00
You'll be redirected to the employer's application page.
Listing ID: 296e2912-79fe-4ec5-8216-d1225de4a295