Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Gresham, OR, with a salary range of $36,000–$50,000 per year. The role supports Juana Mendoza’s State Farm agency and its customer service and growth goals. The representative responds to policy questions, assists with updates and claims, and maintains accurate interaction records. By coordinating with agency colleagues and anticipating customer needs, the role helps deliver reliable service to community members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

gresham or

juana mendoza state farm agent

$36k–$50k

policy information

policy changes

claims support

customer records

insurance agency

health insurance

simple ira

paid time off

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, Simple IRA, performance-based bonus, health insurance, paid time off, training and development, and advancement opportunities.

Why this role

Previous customer service experience is preferred. Benefits include license reimbursement, Simple IRA, performance-based bonus, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Juana Mendoza - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.