Dental Front Desk Associate

Job overview

The Dental Front Desk Associate role is an onsite, full-time position in Franklin, TN. Compensation is described as competitive and based on experience; no numeric pay range is specified. Dental Bliss is a resort-style dental practice focused on an exceptional patient experience in a spa-like setting. The associate helps create a welcoming first point of contact, coordinates appointments and follow-ups, and keeps patient records and front-office operations organized. The role supports smooth patient flow and communication between patients, the Treatment Coordinator, and the clinical team.

What you'll do

• Welcome patients and support check-in and check-out
• answer incoming calls and make outbound calls as needed
• schedule appointments and coordinate follow-ups
• assist with doctor and hygiene schedules
• work with the Treatment Coordinator and clinical team on patient communication
• maintain patient records, treatment documentation, and account transactions
• coordinate referrals
• maintain an organized front office
• monitor and order office supplies.

What we're looking for

Skills & competencies

dental front desk associate

franklin tn

dental bliss

patient scheduling

patient records

front office

dental practice

customer service

full-time

high school diploma

dental office experience preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits package and opportunities for professional growth and skill development
• specific benefit details are not listed.

Why this role

Dental front-office experience preferred; modern, spa-inspired practice environment; professional growth and skill development opportunities.

About the employer

MAHAN Healthcare Business Advisors is hiring for this role. Industry: Offices of Dentists. Sector: 62.