Front Desk Agent

Job overview

The Front Desk Agent role is an onsite position in Palm Springs, CA, paying $18.00 per hour. The agent represents Parker Palm Springs to guests throughout their stay and helps connect guests with hotel services and local attractions. The role supports a smooth guest experience by greeting and assisting arrivals, processing check-ins and checkouts, handling guest questions, and coordinating room-status information with housekeeping. It also helps resolve room-related concerns and maintain accurate guest records.

What you'll do

• Greet guests and escort them to rooms
• process check-ins and checkouts
• verify reservation, address, rate, departure, and credit-card information
• answer telephone calls
• provide information about hotel facilities and local attractions
• coordinate room-status updates and special requests with housekeeping
• handle guest disputes and room-related requests
• maintain knowledge of room types, rates, and hotel policies.

What we're looking for

Skills & competencies

front desk agent

palm springs ca

$18/hour

hotel

guest services

check-in

check-out

reservations

room status

housekeeping coordination

concierge support

customer service

parker palm springs

Work arrangement

• Weekend coverage required

About the employer

Parker Palm Springs is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.