Patient Service Representative, Cayuga Women's Health

Job overview

The Patient Service Representative, Cayuga Women's Health role is onsite in Ithaca, NY, and pays $18.50–$23 per hour. Cayuga Health System describes itself as a regional healthcare system focused on improving community well-being and providing integrated health services. The representative supports patient access and clinic operations by checking in patients, maintaining demographic information, collecting balances and copays, scheduling appointments and tests, and handling messages and phone calls. The role helps patients navigate their visits and supports the care team with accurate administrative coordination.

What you'll do

• Check in patients upon arrival
• verify and update patient demographics
• collect outstanding balances and copays
• assist with scheduling labs, x-rays, procedures, and testing and send orders
• take messages and triage phone calls
• schedule patient appointments
• use Medent and Microsoft Office.

What we're looking for

Skills & competencies

patient service representative

cayuga women's health

patient check-in

patient scheduling

medical office

patient demographics

copays

phone triage

medent

ithaca ny

cayuga health system

$18.50–$23/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes competitive compensation, comprehensive employee benefits programs, and professional development programs.

Why this role

The posting identifies Cayuga Women's Health and specifies an onsite location at 401 Cayuga Park Lane, Ithaca, NY.

About the employer

Cayuga Health System is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.