Gateway Clearance Import Agent (B Shift)

Job overview

The Gateway Clearance Import Agent role is onsite in Erlanger, KY, with a Monday–Friday schedule from 4:00 p.m. to 12:30 a.m. Compensation is not specified; the posting states competitive pay. The role supports DHL Express import clearance operations by reviewing inbound international shipment documentation and applying U.S. customs requirements. The agent processes flight-level import shipments, corrects documentation issues, and coordinates clearance activities so compliant shipments can move efficiently into the United States. The role maintains accurate records, escalates complex compliance issues, and may support training for new recruits.

What you'll do

• Review and process import flight shipments for customs compliance
• validate invoices, HTS classification, declared value, and shipper/consignee details
• identify and correct missing or incorrect data
• manually review and classify shipments
• coordinate flight-level clearance in internal systems
• communicate with air carriers about flight nominations
• manage high transaction volumes
• escalate complex issues
• maintain records
• support training when required.

What we're looking for

Skills & competencies

gateway clearance import agent

dhl express

erlanger ky

import clearance

customs compliance

shipment documentation

hts classification

air freight

monday–friday

4:00 p.m.–12:30 a.m.

sida badge

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus/incentive programs
• 401(k) with company match
• medical, dental, and vision
• tuition reimbursement
• paid time off and leave
• employee discount
• employee assistance and work-life program
• training opportunities.

Why this role

Requires high school diploma and SIDA badge eligibility; customs compliance or brokerage knowledge and transportation or customs experience are preferred.

About the employer

DHL Express, Inc. is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.