Family Service Counselor

Job overview

The Family Service Counselor works in person in Appleton, WI. Compensation is not specified. The role serves client families through cemetery and funeral-related services, with an emphasis on respect for families and the individual.

What you'll do

• Build professional relationships with client families and help meet their needs at-need or pre-need
• provide cemetery tours and guide families to lot locations
• attend services and visitations, schedule aftercare appointments, and develop referrals
• complete contracts and required documents
• conduct community presentations
• coordinate with funeral homes and internal teams
• and protect confidential information.

What we're looking for

Skills & competencies

family service counselor

family support

cemetery services

pre-need arrangements

client relations

community presentations

appleton wi

homesteaders life

outside sales

driver’s license

commission pay

travel up to 10%

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and welfare plans, savings account options, 401(k) and Roth retirement plans with company match, vacation, personal and sick days, employee discounts, and education and development assistance.

Why this role

The position may require an insurance license under applicable state law and may require up to 10% out-of-area and overnight travel; travel is primarily local during the business day.

About the employer

Homesteaders Life is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.