Freelance Analyst — Customer Insights and Strategy

Job overview

The Freelance Analyst — Customer Insights and Strategy role is hybrid in Pittsburgh, PA, with in-office collaboration required based on business needs. Compensation is not specified. System One provides outsourced services and workforce solutions to clients across North America. The analyst turns customer and market research into actionable insights for product, marketing, merchandising, and strategic decisions. The role combines survey design and analysis, brand and competitive monitoring, performance reporting, and recommendations for cross-functional teams.

What you'll do

• Design and execute custom surveys, including questionnaire development, programming, analysis, visualization, and storytelling
• coordinate product wear tests with merchandising
• analyze seasonal and campaign performance
• prepare presentations and reports
• monitor brand tracker performance
• conduct ad hoc customer analyses
• use syndicated research to benchmark markets and competitors
• identify customer trends and provide strategic recommendations
• support additional analytical projects.

What we're looking for

Skills & competencies

freelance analyst

customer insights

strategy

hybrid

pittsburgh pa

system one

survey research

market analysis

brand tracking

competitive analysis

customer trends

marketing analytics

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible employees may have access to medical, dental, vision, spending accounts, life insurance, voluntary plans, and a 401(k) plan.

Why this role

Hybrid work environment with in-office collaboration based on business needs.

About the employer

System One is hiring for this role. Industry: Temporary Help Services. Sector: 56.