Front Desk Receptionist

Job overview

The Front Desk Receptionist role is onsite in Franklin, MI. Compensation is not specified. The position supports patient services at Michigan Orthopaedic Surgeons, a comprehensive orthopaedic team focused on patient care. The receptionist helps patients move smoothly through clinic visits by managing registration, insurance details, payments, and follow-up scheduling. Accurate records and clear communication support efficient clinic operations and a positive patient experience.

What you'll do

• Welcome patients
• verify and update demographic, insurance, emergency contact, and registration information
• enter required forms into the electronic health record
• verify insurance
• collect patient payments
• resolve registration or insurance discrepancies
• complete check-out and schedule follow-ups
• communicate with patients and clinic staff
• protect confidentiality and comply with HIPAA.

What we're looking for

Skills & competencies

front desk receptionist

franklin mi

michigan orthopaedic surgeons

patient registration

insurance verification

patient check-in

patient check-out

appointment scheduling

electronic health record

hipaa

customer service

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or GED and at least two years of customer service experience. Medical-office experience and familiarity with patient registration, insurance verification, scheduling, or EHR systems are preferred.

About the employer

Michigan Orthopaedic Surgeons PLLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.