Patient Account Representative – Hospital Business Office

Job overview

The Patient Account Representative role is onsite in Springhill, LA. Compensation is not specified. The position supports the hospital business office at Springhill Medical Center and its patient billing and account services. The representative manages patient account transactions and responds to billing, insurance, and payment inquiries. Accurate records, account reconciliation, and coordination with insurers and healthcare providers help resolve billing issues and support a clear patient financial experience while protecting confidential information.

What you'll do

• Process patient payments, adjustments, and collections
• respond to billing statement, insurance claim, and payment-option inquiries
• verify insurance coverage and eligibility
• collaborate with insurers and healthcare providers to resolve billing issues
• maintain confidentiality of patient information in compliance with HIPAA and other regulations
• reconcile accounts and prepare billing and collections reports
• assist with billing audits and regulatory compliance.

What we're looking for

Skills & competencies

patient account representative

springhill la

springhill medical center

hospital business office

patient billing

accounts receivable

insurance verification

collections

billing inquiries

hipaa confidentiality

account reconciliation

healthcare administration

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes a collaborative work environment, professional growth opportunities, and comprehensive benefits.

Why this role

High school diploma or equivalent is listed; an associate degree or relevant certification is preferred. Prior medical billing, patient accounts, or healthcare administration experience is listed.

About the employer

Springhill Medical Center is hiring for this role. Industry: General Medical and Surgical Hospitals. Sector: 62.