Hotel Front Desk Agent
Employment type
Full-time
Work setting
On-site
Location
Atlanta, GA
Schedule
Day shift
Posted
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Job overview
The Hotel Front Desk Agent role is an onsite position located in Atlanta, GA. Compensation is not specified. This role supports Home2 Suites by Hilton by serving as the first point of contact for guests. The role exists to shape the guest experience through warm, professional, and efficient service. It contributes to the team by managing check-ins, resolving complaints, and maintaining knowledge of hotel services.
What you'll do
- Anticipate guest needs
- Maintain positive relations
- Resolve complaints
- Process check-ins
- Communicate with other departments
- Train in food and beverage operations.
What we're looking for
- Skills & competencies
- full-timeday shiftatlanta gahotelfront deskcustomer servicehospitalityguest relationsteam environmenttuition assistance
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401k, Tuition Assistance, Hotel Discounts
Why this role
Exclusive hotel rate discounts; Tuition assistance.
About the employer
Home2 Suites by Hilton is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
You'll be redirected to the employer's application page.
Listing ID: 28875a43-d2f2-4610-8700-1318eb2e23bc