Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is full-time and onsite in Bend, OR, with hourly compensation of $20–$25. The role supports Jessica Anderson’s State Farm agency and its customer service work. The representative responds to customer inquiries, assists with policy updates and claims, and maintains interaction records, helping provide attentive service to agency customers and support agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance

policy information

policy changes

claims follow-up

bend or

97701

full-time

$20–$25 per hour

flexible schedule

health insurance

paid time off

simple ira

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• agency-paid licensing
• performance-based bonus
• health insurance
• paid time off
• training and development
• flexible schedule
• advancement opportunities.

Why this role

Previous customer service experience is preferred. The agency lists a flexible schedule, licensing paid by the agency, performance-based bonuses, and opportunities for advancement.

About the employer

Jessica Anderson - State Farm Agent is hiring for this role. Industry: Other Direct Insurance (except Life, Health, and Medical) Carriers. Sector: 52.