Service Manager, Commercial Truck Repair

Job overview

The Service Manager role is onsite in Winterville, NC, and compensation is not specified. The manager oversees the commercial truck service department at White's International Trucks Winterville. The role exists to lead service staff and coordinate repair and maintenance operations while supporting quality work, customer satisfaction, and department profitability.

What you'll do

• Lead and coach service advisors, technicians, and support staff
• oversee service orders, scheduling, workload, repair quality, safety, and customer concerns
• manage budgets, performance reporting, parts inventory, and billing
• support training, process improvements, and coordination with sales and parts teams.

What we're looking for

Skills & competencies

service manager

commercial truck repair

truck maintenance

service department

team leadership

customer service

winterville nc

white's international trucks

full-time employment

day schedule

department operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• HSA with company contribution
• FSA options
• 401(k) match
• company-paid basic life insurance
• disability and supplemental insurance options
• paid vacation, sick leave, and holidays
• uniforms and boot reimbursement
• career advancement opportunities.

Why this role

The posting describes responsibility for commercial truck repair and maintenance operations, including team leadership, customer service, and department financial performance.

About the employer

White's International Trucks Winterville is hiring for this role. Industry: All Other Automotive Repair and Maintenance. Sector: 81.