Patient Access Representative, Urgent Care

Job overview

Patient Access Representative, Urgent Care is an onsite role in Gardnerville, NV; compensation is not specified. The position supports Carson Valley Health’s urgent care practice and its patient-facing operations. The representative manages information flow between patients and the practice, helping callers find solutions and coordinating appointments, referrals, and payments. The role supports efficient patient access and communication with the care team.

What you'll do

• Answer and triage patient calls
• assess needs and direct callers to solutions
• make follow-up calls
• document interactions in the electronic medical record
• schedule patient visits and reminders
• coordinate authorizations and referrals
• collect copays and post payments
• and prepare payments for deposit.

What we're looking for

Skills & competencies

patient access representative

urgent care

gardnerville nv

carson valley health

patient scheduling

phone triage

electronic medical records

referrals

authorizations

payment posting

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental plans
• 401(k) match
• employer-paid life and AD&D
• earned time off, sick leave, and paid holidays
• employee assistance
• tuition reimbursement for qualifying positions
• and other listed programs.

Why this role

The posting states that days and shifts vary and lists benefits eligibility for full-time employees working at least 30 hours per week.

About the employer

CARSON VALLEY HEALTH is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.