Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Ruston, LA, with a stated salary range of $30,000–$45,000 per year. The role supports Kim Dupree’s State Farm insurance agency and its community members. The representative handles customer inquiries, policy updates, and claims follow-up while maintaining accurate interaction records, helping reinforce customer experience and agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

kim dupree state farm agent

ruston la

$30k–$45k/year

policy information

policy updates

claims processing

customer records

health insurance

license reimbursement

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• license reimbursement
• health insurance
• advancement opportunity
• paid time off
• training and development
• performance-based bonus
• flexible schedule.

Why this role

Previous customer service experience is preferred. Benefits include license reimbursement, training and development, and a performance-based bonus opportunity.

About the employer

Kim Dupree - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.