Guest Service Agent and Driver

Job overview

Guest Service Agent and Driver is an onsite, full-time role in Sunnyvale, CA, with pay of $18–$19 per hour. The position supports hotel guest service and satisfaction at HHM Hotels. The role exists to provide courteous front-desk service throughout the guest stay, handling registration, reservations, payments, requests, and concerns while supporting other hotel operations when needed.

What you'll do

• Greet and assist guests
• register and assign rooms
• verify payment and credit
• make and confirm reservations
• process bills and payments
• handle messages and guest requests
• resolve complaints or refer them to a supervisor
• secure valuables
• balance accounts and conduct audits
• assist with breakfast or luggage during peak periods
• follow safe-work practices.

What we're looking for

Skills & competencies

guest service agent

driver

full-time

sunnyvale ca

hhm hotels

hotel front desk

guest registration

reservations

guest relations

payment processing

customer service

weekend and holiday schedule

Work arrangement

• Weekend coverage required

Why this role

The listing describes a growth path to Front Desk Supervisor or Sales Coordinator, then Front Office Manager or Sales Manager.

About the employer

HHM Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.