Case Manager — Housing and Support Services

Job overview

The Case Manager role is onsite in Springfield, Illinois, and requires 40 hours per week, with occasional night or weekend work. Compensation is $48,000–$51,000 per year. Helping Hands of Springfield provides case management and life-skills support to formerly homeless individuals. The case manager assesses participants, develops action plans, connects them with services, and supports their progress toward financial stability, wellness, and independence. Coordination with community partners and accurate client records help ensure services are responsive and program outcomes are tracked.

What you'll do

• Assess eligibility and conduct program intakes
• develop and update action plans, case notes, and participant files
• provide life-skills development and targeted interventions for clients at risk of eviction
• connect participants to medical, mental health, and counseling services
• advocate for services in action plans
• conduct outreach
• make referrals to community services
• coordinate with community partners
• conduct scheduled unit visits
• guide applications and redeterminations for SSI, SSDI, Medicaid, Medicare, SNAP, and other benefits
• distribute and document grant-funded or donated goods
• maintain HMIS and physical files
• track and report outcomes
• participate in trainings and case staffing
• transport clients in an agency vehicle as directed.

What we're looking for

Skills & competencies

case manager

case management

housing support

life skills

formerly homeless individuals

community referrals

hmis

client advocacy

springfield il

helping hands of springfield

$48k–$51k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, health insurance, and paid time off.

Why this role

The role serves formerly homeless individuals and includes scheduled visits to client units, community outreach, and occasional night or weekend work.

About the employer

Helping Hands Of Springfield Inc is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.