Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is an onsite, full-time position in Talladega, AL. Compensation is $40,000–$46,000 per year. The role supports the State Farm agency's customer relationships and community service. The representative responds to customer questions, explains policy information, assists with policy changes, and processes claims with follow-up. Accurate interaction records and coordination with agency colleagues help deliver responsive service and support the agency's growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

state farm agent

talladega al

policy information

policy changes

claims follow-up

customer records

$40k–$46k per year

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, opportunity for advancement, paid time off, and training and development.

Why this role

The agency lists performance bonuses, flexible scheduling, paid time off, advancement opportunities, and training and development.

About the employer

Sheila Curtis - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.