Shop Manager and Service Writer

Job overview

The Shop Manager and Service Writer role is onsite in Clarksville, TN, with stated annual earning potential of $85,000–$150,000. The role leads Walker Automotive’s shop team and customer service operations. The position exists to guide shop workflow and customer experience while supporting sales objectives and the company’s service standards. It combines staff leadership, customer relationship management, and hands-on support for efficient shop operations.

What you'll do

• Lead staff toward sales objectives and uphold standards and policies
• prevent service issues and strengthen client loyalty
• maintain efficient workflow using shop management software
• and assist with shop operations, including running a shuttle when needed.

What we're looking for

Skills & competencies

shop manager

service writer

automotive

shop leadership

customer service

sales

workflow management

commission

clarksville tn

walker automotive

$85k–$150k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Profit-sharing retirement plan, health insurance, paid holidays, paid vacation, 40 hours of paid training annually, and opportunities to advance to Store Manager with additional bonuses.

Why this role

Compensation includes commission based on gross profit from personal performance. The posting requires at least five years in management or supervision and one year of professional sales experience.

About the employer

Walker Automotive Co Inc. is hiring for this role. Industry: General Automotive Repair. Sector: 81.